Returns & Warranty
All products on this website are authentic unless otherwise stated.
We are committed to providing our customers with high-quality products from top manufacturers around the world.
Our customers’ satisfaction is our priority and we will do everything in our hands to address your concerns. However, due to the nature of the products sold on this website, and the fact that they are imported oversees; we are unable to offer any warranty to our customers other than the warranty offered by the manufacturer.
Please review the below-stated policies and contact us in case you have any questions.
Refund & Exchange Policy
All sales are final.
We do not offer refunds or exchanges on any of the sold products regardless of whether they have been used or/and opened or not.
If you have any questions concerning a product on this website, please contact us before placing an order.
Exceptions
Shipping Costs
Customer assumes all costs in shipping items back to us.
Underage Purchase
All packages are shipped with Proof-of-Age service, and in case the shipping carrier was unable to verify your age; the carrier will ship the package back to us. In such case, a 50% return restocking fee, shipping charges, and any additional cost charged by the shipping carrier to return the package to us will be deducted from the total amount of the refund. If you received free shipping, the cost of shipping the package will be deducted from the total amount of the refund. For more info, please check our Shipping Policy.
Order Cancellation or Change
Please contact us as soon as possible if you like to cancel or change your order. Once a tracking number is issued for a package, it cannot be cancelled or changed.
Compatibility
We do not guarantee the compatibility of any of the products or/and parts sold on this website, please make your research before doing any purchase.
Refund Pay
Approved refunds can only be offered in the original form of payment tendered in the initial purchase transaction. If the original form of payment tendered is not available+, an exchange or store credit can be offered. All shipping charges are NON REFUNDABLE. If you received free shipping, the cost of shipping the package will be deducted from the total amount of the refund. Any additional cost charged by the shipping carrier to return the package to us will be deducted from the total amount of the refund.
Approved refunds are issued within 5 business days after receiving and inspecting the returned product. Please note that it may take another 5 business days after issuing the refund for your financial institution to post the transaction.
+ For underage purchase; in such case, NO refund can be offered.