Proof of Age
For delivery and/or pickup of any product on this website, in accordance with Canadian federal and provincial laws; Government-Issued photo identification is required, to show you are of legal age to use nicotine products and its delivery devices.
Local Pickup: Please present a Government-Issued photo identification that shows your age is over 18.
Shipping: All packages are shipped with Proof-of-Age service, and in case the shipping carrier was unable to verify your age; the carrier will ship the package back to us. In such case, a 50% return restocking fee, shipping charges, and any additional cost charged by the shipping carrier to return the package to us will be deducted from the total amount of your refund. If you received free shipping, the cost of shipping the package will be deducted too from the total amount of your refund.
If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show a Government-Issued photo identification to sign and receive the package.